SpecRecord
SUPPORT

Get help

We're pre-launch — there's no ticket queue yet, just direct lines to humans who can help.

INSTALLER & TENANT-ADMIN SUPPORT

support@specrecord.com

Account access, cert generation, mobile sync, NWFA verification. Replies within 1 business day.

Email support
MANUFACTURER & INSURER PARTNERSHIPS

partnerships@specrecord.com

Brand alias setup, API access, webhook integration, volume licensing, Phase-2 insurer pilots.

Email partnerships
HOMEOWNERS · CERTIFICATE QUESTIONS

hello@specrecord.com

Claim disputes, cert verification, accessing records on a property you own.

Email us
SECURITY DISCLOSURES

security@specrecord.com

Coordinated disclosure welcome. We respond within 48 hours and credit reporters in our changelog once a fix lands. PGP key on request.